Mid- and Long-term Sustainable Goals
As a Certified B Corporation, MacroHI strives to 'use business as a force for good.' Focusing on 5 of the 5 United Nations Sustainable Development Goals (SDGs), we are committed to becoming the best company "for" the world.
SDGs Sustainable Strategy - Highlights and Goals
| Key Results | Future Goals |
SDG 3 Good Health and Well-being  | ✔Provide free scalp care products for severe dermatitis and psoriasis patients ✔Free scalp check all around Taiwan | Continuing to promote scalp health for all through R&D and brand power |
SDG 10 Reduced Inequalities  | ✔Shampoo bottles feature braille bottle design for the blind ✔Organized 348+ scalp health/mindful activities for caregivers, benefiting 30,000+ people ✔Donated NTD$3.1+million dollars for charity sales in remote villages | Brands invest 1% of its annual revenue in caring for the disadvantaged, such as caregivers and education in remote areas |
SDG 12 Responsible Consumption and Production  | ✔Cradle to Cradle (C2C) Silver Level Certification ✔BS8001 Circular Economy Level 4 (Optimal) Certified ✔76,152+kg CO2e reduced by using PCR recycled plastic to make shampoo bottles ✔4 products ISO 14067 carbon footprint certified ✔2,200+ EC packaging box reduced ✔12 Stores become Circular Packaging Returning Points | Provide circular and sustainable scalp care solution
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SDG 13 Climate Action  | ✔50% renewable energy used by headquarter since 2023 ✔30%+ reduction in waste intensity at headquarter offices in 2023 |
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SDG 17 Partnership for the Goals  | ✔20+ corporate partners joined our “Caregiver’s Alliance” ✔400+ salons joined our charity campaign raising funds for education in remote areas | To create positive impact by connecting internal, external, and upstream/downstream partners to participate in sustainability initiatives |
8 Key Stakeholders of MacroHI
 Consumers |  Business Customers |  Employees |  Agents/Distributors |
 Suppliers |  Business Partners |  Community / NPOs |  Banks / Investors |
9 Material Issues in Sustainability
We collected and analyzed 1,177 internal and external partners' "Sustainability Questionnaires" and referred to the sustainability industry trends, and finalized the list or material issues by the Sustainability Committee.
Sustainable Products and Services
Sustainable Packaging and Circular Economy
Customer Health and Safety
Responsible Procurement
Worker's Health and Safety
Sustainability Strategy
Operational Eco-Efficiency
Corporate Citizenship and Philanthropy
Information Security and Privacy
Sustainability Materialiy Matrix
MacroHI B Corp Sustainability Impact Highlights and Future Goals
| 2023 Highlights | Future Goals |
Environment | ✔BS8001 Circular Economy Level 4 (Optimal) Certified ✔50% renewable energy used by headquarter ✔76,152+kg CO2e reduced accumulatively by using PCR recycled plastic to make shampoo bottles ✔4 products ISO 14067 carbon footprint certified ✔2,200+ EC packaging box reduced ✔12 Stores become Circular Packaging Returning Points | 2024~2026 ✔50% Bottles from recycled plastic ✔FSC Certified paper packaging ✔Product Carbon reduction label ✔C2C circular economy (silver) certification ✔2024 Carbon Neutrality ✔2025 70% Renewable Energy |
Community | ✔ 348+ scalp health/mindful activities ✔ Engaged 32 business partners joining our "Caretiver's Alliance" ✔ Invited business partners to plant 300 trees together ✔Donated NTD$3.1+million dollars for charity sales in remote villages | ✔5% revenue committed in CSR and sustainability ✔20+ activities benifiting 1000+ people annually, inviting 30+ organizations to join "Caregiver's Alliance" |
Customers | ✔Provide free scalp care products for severe dermatitis patients ✔Shampoo bottles featuring braille bottle design for the blind | ✔Develop products for scalp care relief for patients |
Workers | ✔16hrs/year Paid volunteer leave, paid vaccination leave during pandemic ✔60% Female managers & workers ✔Enhanced child care benefits ✔4-6PM workout time each Friday, Sports competition rewards | ✔Build a healthy, passionate, creative workplace where dreams come true |
Governenace | ✔Sustainability mission stated in company Charter ✔Established SDGs Roadmap ✔100% Participation of Sustainability Committee in Board of Directors ✔Held 2 SDGs Consensus Camps | ✔5% of every of every worker's (employees and managers) performance goals connected to ESG |
Response to 2023 Labor Issue
Due to some attendance records in 2023 showing consecutive shifts caused by employee leave, therefore MacroHI failed to comply with the regulations and was fined NTD 120,000 dollars in 2023. This issue arose from differing interpretations of "company holidays versus personal leave" between the company and employees, leading to non-compliance.
For example, in principle, employers should not require employees to work more than six consecutive days.According to Article 36 of the Labor Standards Act: "A worker shall have two regular days off every seven days. One day is a regular leave and the other one is a rest day." If employees consider holidays (including special leave) as regular leaves or rest days, it could lead to inadvertent violations of the Labor Standards Act.
In response to the Ministry of Labor's guidance, MacroHI has reviewed relevant concerns and implemented the following measures:
Strengthening Employee Training and Communication: Regularly promote attendance regulations during monthly meetings to ensure all employees understand and comply.
Implementing a New HR System: Establish leave and salary verification mechanisms to meet regulatory requirements, reducing risks and enhancing management oversight.
Enforcing Work Hour Monitoring: Assign personnel to regularly review work hour records for accuracy and completeness.
Appointing a Compliance Officer: Stay updated on regulatory changes, integrate them into company policies, and regularly report compliance status to management.
Through these measures, MacroHI is committed to improving compliance in attendance management, greatly reducing operational risksand, and ensuring employee rights.
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